Goodyear Auto Service

I had a nail in my tire and with a recommendation, made an online appt. for this location (closest to home). Mike the service mgr, called right away to advise he was short an associate and asked if I could bring it in the next day after my intended appt. I agreed. He said I could drop it off in the morning.

I dropped it off and received a call later that day that he recommended I replace that tire vs. repairing because of the location of the nail. I was warned by someone else it was not repairable so this was not a surprise. I okayed the purchase and installation of 2 new front tires. I went ahead and applied online for a Goodyear credit card. I was approved, but advised they do not give out the card # online or by phone.

When I went to pick up my car (same day), I told Mike and he said he could still process my payment without the new card and he did. He also said a pop-on piece of my hub cap was broken and he would order a new one.

He called 2 days later and said I could stop in anytime. I did so, after a few days, and Mike had the part ready and popped it on within seconds.

I appreciate the good service I received and will definitely continue to use this shop for future needs.

I went into Good Year in Clintonville as I had a nail hole in one of my tires. There was a mistake made and the integrity of my tire was compromised. The manager was incredibly customer-focused and took care of everything, They not only resolved the problem completely, but they also went above and beyond to make sure I was satisfied. I have to say, this kind of experience really makes me want to be a loyal customer for life. THANK YOU!!

Please stop and see these guys. My college daughter's tire had a slow leak...I was in town for a conference...rushed the car in close to closing time. They were busy...phone ringing off the hook and folks in and out...but they were pleasant, cordial, accommodating. Found the leak, fixed it and sent me on my way--no charge. WHEN DOES THAT HAPPEN?? That's amazing customer service and we are grateful!!

I called to ask about service. The gentleman that spoke with me was very professional and helpful.
Excellent staff.

Today was my fourth trip to see Jeff and the crew at Goodyear on High St. It's never a good day when I need car repairs. They fit me in quickly, diagnosed the issue with my car, and got me back up and running! They gave me options, charged less than I was expecting, and treated me like a human being. Friendly. Knowledgeable. Professional.
I _WILL_ go back for ALL my car repairs and for ALL my tire purchases! Auto service doesn't get any better!!!

Had a recent oil change here and had to pick up the car the next day. Car was left unlocked overnight and destroyed inside. Items all over and money stolen. Grease on the inside of driver door. Still had to pay for the oil change. Had good service at other locations in the past.

These guys could care less about your car. Just very poor work quality. I was thankful they could get me in to the shop in very short notice but now I regret it. Wanted to get my problematic tires road force balanced. Now that is surely no fun to do, but that's why it cost me $120. That's said they did a terrible job. The balance was not very good and even though the paper says "lifetime balance" I'm hesitant to ever step foot in there again. They scraped the heck out of all my wheels. Not just the lug recesses, but all over the face of the rims!!?? The guy must have been drunk! Then to top it off, they zipped the lugs down as tight as their little impact gun could manage. Pitiful.

I have been here three times now. The first time I got a new tire. The second time I had a tire plugged. They did that for free. The last time was an oil change. The staff was courteous. Prices good. No surprises. Highly recommend.

Preface: Since I was 16 - when I got my first car, my dad has been telling me things like, "take your boyfriend with you, never say yes to anything they tell you, always get a couple of quotes, don't let them rip you off..." and other dad-isms. Therefore, I am always wary about getting any work done on my vehicle.

I come to this Goodyear location every time I need to get my car serviced. From easy oil changes, to alignments, tires - whatever. The staff and management here are so incredibly friendly and transparent. I've never experienced anything but great service.

They always have coupons - this makes them competitive price-wise. The guys will tell you how much it's going to cost (or give you a close estimate). The other day, I took my car in for an alignment - it turns out there was an underlying problem and the man working gave me several different options (at different price points) and his recommendation. He rotated my tires for free - which helped the problem, and told me to take a look at the quote and the options and schedule an appointment when I decided. That was that. Zero pressure.

Bonus points: You can schedule online AND Target is right nextdoor so you'll never be bored while you wait for your car.

I would recommend this place to any one of my girlfriends!

Stopped in to discuss the check tire pressure alert on dash and the flat right rear tire. As I suspected it is due to the aluminum rims. Jeremy was really on top of it. Same advice as popular mechanics and the GM service bulletin. Knew exactly what was going on. Trusted him. So scheduled an appointment for Monday afternoon. But, wait it gets better. Show up for the appointment and they tell me that they will do a dunk test first on the formerly flat tire. Guess what? There is still a nail in the tire! They fix it and when I go to pay? Right! No charge! Just keep us in mind--the check pressure is due to the slowly leaking tire. Cheaper that new rims or a repair to them! Love this place! Thanks again guys!